Nice and tasty, like it very much. Will purchase it again.
Maxim Coffee Mix ( Original / Mocha / White / Arabica / Ice )
We apologize in advance for any disappointment that we made. 😞
To request for a refund, you may contact us with your order details. Kindly attach the Order ID, Photo(s) or Video(s), and a description of your issue within seven (7) days from the collection date.
Failing which, your original order will be deemed canceled and we reserve the right to forfeit any amounts paid for the product(s).
REFUND
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, missing, or received a faulty item so that we can evaluate the issue and make it right.
EXCHANGES
We do not accept any exchanges.
RETURNS
As our products are perishable goods, we do not accept any return action. However, we offer a refund depending on the cases.
PROCESS AND LEAD TIME
We will notify you once the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time(3 to 5 working days) for your bank or credit card company to process and post the refund too.
SHIN KOREA retains the right to approve or reject the refund of the product.
Happy shopping with Shin!